Role Overview - The Student Admissions & Lifecycle Executive is responsible for managing the end-to-end student journey, from initial enquiry and acquisition through to onboarding, training coordination, and final placement support. The role requires a strong combination of sales capability, relationship management, and operational coordination, with transparent ownership of student outcomes and experience.Key Responsibilities1. Student Acquisition & Enquiry ManagementHandle all incoming enquiries across channels including calls, emails, digital campaigns, and social media platformsManage and engage with walk-in enquiries, providing accurate programme information and counsellingEnsure timely and consistent follow-ups on all leads until closureConvert qualified enquiries into enrolled students, achieving defined conversion targetsMaintain complete and accurate data capture of all enquiries within the CRM/systemVisit schools, colleges, and relevant institutions to promote diploma programmes, generate leads, and build brand awarenessRepresent the academy at education fairs, career events, and promotional activities2. Student Onboarding & ExperienceCoordinate and manage student enrolment processes across diploma and short-term programmesSupport and conduct student onboarding and orientation sessionsAct as a primary point of contact for students, ensuring a smooth transition into the programmeMonitor student engagement and escalate attendance or participation concerns where required3. Student Lifecycle ManagementTake ownership of the complete student lifecycle from enquiry to programme completion and placement supportEnsure seamless coordination across all stages including admissions, training, assessments, certification, and placementsMaintain regular communication with students to ensure a positive and consistent experience throughout the programme4. Training,



Certification & Placement CoordinationOrganise and coordinate industrial training for diploma studentsCoordinate campus placements and industry interactions at the end of the programmeSupport students with placement readiness, including interview coordination and schedulingManage enrolments and certification processes for short-term coursesTrack and report placement outcomes and employer feedback5. Relationship & Stakeholder ManagementBuild and maintain strong relationships with students, parents, alumni, and industry partnersDrive referrals and repeat enrolments through effective relationship managementCoordinate with internal departments to ensure smooth programme deliveryLiaise with external stakeholders including visiting faculty, industry professionals, and vendors as required6. Lead Management, Reporting & CRMTrack and report on lead funnel metrics including enquiries, conversions, and drop-offsMaintain daily and weekly reports on conversion ratios and enrolment performanceEnsure adherence to defined response time standards for all enquiriesUse tools effectively for lead tracking, communication, and reportingEnsure all interactions are accurately recorded and updated in real time7. Process Excellence & ComplianceEnsure compliance with all admissions policies and documentation standardsMaintain high standards of data accuracy and confidentialityIdentify and suggest improvements to admissions processes and student experienceSkills & RequirementsStrong communication and counselling skillsSales orientation with the ability to convert enquiries into enrolmentsGood working knowledge of MS OfficeStrong organisational and coordination abilitiesAbility to manage multiple stakeholders and tasks simultaneouslyProactive, detail-oriented, and student-focused approachPreferred ExperienceExperience in education, training institutes, or hospitality/culinary environmentsPrior experience in admissions, counselling, student services or hospitality sales roles

📌 Academic Coordinator (Bengaluru)
🏢 Bangalore Culinary Academy
📍 Bengaluru