Tour Coordinator Company: Wildorix Ventures Job Type: Full-Time Location: Amravati, Maharashtra Department: Tours & Travel Operations Job Overview We are looking for an enthusiastic and responsible Tour Coordinator to manage and coordinate tour operations from booking to trip completion. The candidate will be responsible for coordinating with customers, hotels, transport providers, tour guides and other vendors to ensure smooth and hassle-free travel experiences.
Key Responsibilities - Coordinate complete tour operations and travel arrangements.
- Communicate with customers regarding itinerary, bookings, reporting time, travel details and inclusions.
- Coordinate with hotels, transport operators, drivers, guides and local vendors.
- Manage group departures, boarding points, hotel check-ins and sightseeing schedules.
- Maintain booking records, passenger details, vouchers and tour documents.
- Handle customer queries before, during and after the tour.
- Assist in resolving customer issues during trips.
- Coordinate with the internal sales and operations team.
- Ensure all tour services are delivered as per the confirmed itinerary.
- Take regular updates from drivers, hotels and ground teams.
- Maintain proper follow-up with customers for payments and required documents.
- Support the team in preparing itineraries, tour schedules and travel-related documents.
Requirements - Good communication and coordination skills.