Role: Telecaller

Location: Noida 59 (2) + Sahibabad (1)

5.5 Days Working

Email: [email protected]

About the Role

Looking for an enthusiastic and results-driven Telecaller to join our team at the Sahibabad & Noida 59 office. The ideal candidate will be responsible for making outbound calls to potential customers,

handling inbound queries, and converting leads into sales while maintaining excellent customer relationships.

Key Responsibilities

- Make outbound calls to prospective customers to promote products/services
- Handle inbound calls and resolve customer queries promptly
- Explain product/service features clearly and persuasively to customers
- Maintain and update customer databases with accurate call details
- Follow up on leads and convert them into confirmed sales/appointments
- Achieve daily, weekly, and monthly calling and conversion targets




- Maintain a polite and qualified tone during all customer interactions
- Escalate unresolved issues to the relevant department/team lead
- Prepare and submit daily/weekly call reports to the reporting manager

Required Skills & Qualifications

- Minimum qualification: Graduate (any stream)
- 1-4 years of experience in telecalling, telesales, or customer service (freshers can apply)
- Excellent verbal communication skills in Hindi and English
- Good listening skills and a customer-first attitude
- Basic computer knowledge (MS Office, CRM software)
- Ability to handle rejection and stay motivated to meet targets
- Strong convincing and negotiation skills

Desired Attributes

- Positive attitude and high energy
- Punctual and disciplined
- Team player with a proactive approach

📌 Tellecaller || Noida 59 & Sahibabad (Ghaziabad)
🏢 Sugam Parivahan
📍 Ghaziabad