he candidate will be responsible for generating and converting leads, communicating with prospective customers, understanding their requirements, and achieving sales targets through calls, WhatsApp, email, and other communication channels.
Key Responsibilities
- Handle inbound and outbound sales calls with prospective customers.
- Generate leads through calling, WhatsApp, email, social media, and other channels.
- Understand customer requirements and recommend suitable products/services.
- Follow up regularly with leads and maintain robust customer relationships.
- Convert qualified leads into successful sales.
- Maintain accurate records of leads, calls, follow-ups, and sales in CRM.
- Achieve daily, weekly, and monthly sales targets.
- Coordinate with the sales and marketing teams for lead generation and conversion.
- Prepare quotations/proposals and explain product/service features when required.
- Address customer queries and resolve basic concerns professionally.
- Track sales pipelines and provide regular reports to the reporting manager.
Required Skills
- Excellent communication and interpersonal skills.
- Good convincing and negotiation abilities.
- Strong follow-up and customer-handling skills.
- Target-oriented and self-motivated approach.
- Basic knowledge of MS Office and CRM tools.
- Ability to work independently as well as in a team.
- Good Hindi and English communication skills.
Qualification
- Graduate in any discipline.
- Candidates with prior experience in Inside Sales, Telesales, Business Development, or Customer Relationship Management will be preferred.