About the RoleStudyatbangalore is looking for an enthusiastic and result-oriented Telecaller / Academic Counselor to connect with students and parents, understand their educational requirements, provide appropriate academic guidance, and convert enquiries into successful admissions. Key ResponsibilitiesMake outbound calls to students and parents from provided leads. Understand students' academic interests, career goals, and admission requirements.
Explain courses, colleges, eligibility, fees, scholarships, and admission opportunities. Provide appropriate academic and career guidance based on student requirements. Counsel students and parents and address their questions and concerns.
Follow up regularly with interested students and parents. Convert enquiries and leads into applications and successful admissions. Handle objections professionally and support students throughout the admission process.
Maintain accurate lead, call, follow-up, and admission records in the CRM.
Achieve assigned daily, weekly, and monthly calling and admission targets. Coordinate with the admission team to ensure smooth conversion and closure.
Skills RequiredExcellent communication and interpersonal skills. Strong convincing and counselling abilities. Good command of English and Kannada ; Hindi is an advantage. Ability to build rapport with students and parents. Solid follow-up and lead-conversion skills. Basic computer and CRM knowledge. Positive attitude and willingness to work towards targets. Self-motivated, disciplined, and customer-friendly.
Who Can
Apply? Freshers with good communication skills are welcome. Candidates with experience in telecalling, education counselling, admissions, inside sales, or student counselling will have an advantage.