Nexibles (brand of ArtNext, Mumbai) is India's leading digital flexible packaging company — powered by HP Indigo 25K, with industry-lowest MOQ (500 pouches) and a 10-day turnaround. The Coordinator owns the entire post-sale journey from order closure to client delivery. You are the bridge between sales, design, production, and customer — the hero who keeps our 10-day promise.
Key Responsibilities
- Own end-to-end order lifecycle — sales handover, artwork cycles, press slotting, dispatch, payment collection.
- Be the single point of contact for clients; build relationships that drive repeat orders.
- Interface with production planning to safeguard the 10-day SLA; escalate risks early with proposed solutions.
- Handle sample kit dispatch, follow-up, and sample-to-order conversion within 24 hours.
- Maintain pristine CRM — every call, email, iteration and payment milestone logged in real time.
- Build the repeat-order pipeline; pitch new sizes, SKUs and seasonal variants.
- Track B only: Manage a 25-40 order portfolio from Day 30, own a revenue pod, mentor 2-3 trainee Coordinators.
Who We Want
Jr Co-ordinator — Fresher
Sr Co-ordinator — Experienced
Eligibility
Diploma/Degree in Printing Technology, Print Engineering, Packaging Tech or Graphic Arts from IIP / PVG / MIT / SIES / Anna / Jadavpur / AMU / GNDU or equivalent.
3-5 years as Coordinator / Client Servicing / Production Planner in printing / versatile packaging / labels. HP Indigo exposure preferred.