TELECALLING EXECUTIVE

Company: Akshara Enterprises

Location: Bengaluru, Karnataka

Employment Type: Full-Time

Department: Operations

Role: Tellecalling Executive

About Akshara Enterprises

Akshara Enterprises is a business management and operations company focused on helping businesses streamline their day-to-day operations, improve workflows, coordinate teams, and build structured processes for sustainable growth.

We are looking for a Tellecalling Executive who can handle business operations responsibilities . The ideal candidate should be comfortable speaking with businesses over the phone, working with operational targets, coordinating follow-ups.

Key Responsibilities

1. Operations & Business Calling

- Make outbound calls to multiple businesses, clients, shops, and potential business contacts as part of daily operations.

• Handle approximately 100 –150 answered calls per working day , depending on the employee's working hours and daily operational requirements.

- Communicate professionally with businesses and understand their requirements, status, and operational needs.
- Follow up with businesses and maintain regular communication wherever required.
- Update call outcomes, business information, follow-up status, and other relevant details in Excel/CRM/internal systems.
- Maintain accurate records of all calls, discussions, follow-ups, and business responses.
- Coordinate with internal teams and provide updates regarding business interactions.
- Work towards assigned daily and weekly operational targets.
- Ensure timely completion of assigned operational activities.
- Identify issues during business interactions and escalate them to the appropriate team.




- Assist in improving existing operational processes and workflows..
- Work with spreadsheets, online tools, website platforms, CRM/software systems, and other business applications.

Required Skills Operations:

- Solid communication and interpersonal skills.
- Comfortable making a high volume of business calls.
- Ability to work with daily and weekly targets.
- Good follow-up and coordination skills.
- Good organizational and time-management skills.
- Ability to maintain accurate records.
- Comfortable communicating with different types of businesses and professionals.

Who Are We Looking For?

We are looking for someone who is both technically inclined and comfortable with business operations .

The candidate should

- Be comfortable spending a significant part of the day communicating with businesses over calls.
- Be target-oriented and able to consistently achieve daily calling requirements.
- Have a genuine interest in technology and websites.
- Be willing to work on both operational and technical tasks.
- Be a quick learner who can adapt to different software, tools, and processes.
- Have a problem-solving mindset.
- Be comfortable taking ownership of tasks from start to completion. Educational Qualification
- Bachelor's degree in
- Candidates from other backgrounds with relevant technical and operational skills may also be considered.

Experience

- 1–2 years of experience in operations, business development, telecalling, IT support, or a similar role.

Operations targets may include:

• Approximately 100–150 answered business calls per day , depending on working hours and daily requirements.

- Maintaining accurate call records.
- Completing scheduled follow-ups.
- Achieving assigned operational targets.

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