Company Description Stunning Corporate Solution Pvt. Ltd. is a trusted provider of EMI collection, debt recovery, customer support, telecalling, and BPO services for banks, NBFCs, and financial institutions.

The company focuses on ethical, compliant, and customer-centric collection practices that help clients improve recovery performance while maintaining strong customer relationships. Its teams work with professionalism and transparency to deliver efficient solutions across collections and customer support. In addition to operations services, Stunning Corporate Solution offers recruitment and staffing solutions that support business growth.

The company’s mission is to deliver reliable, ethical, and result-driven business solutions that create long-term value for clients.

Role Description This is a full time, on-site Telecaller role based in the Greater Delhi Area. The Telecaller will make outbound and receive inbound calls to customers regarding EMI payments, debt recovery, and service-related queries, following company guidelines and compliance standards.

Day-to-day tasks include explaining payment details, updating customer records, documenting call outcomes, and escalating complex cases to the appropriate team. The role involves maintaining professional communication, managing call targets, and supporting customer retention through courteous and solution-oriented interactions.



The Telecaller will collaborate with supervisors and colleagues to meet performance goals and contribute to overall recovery and customer support objectives.

Qualifications

- Candidates should possess strong communication and interpersonal skills, including clear verbal communication in Hindi and English, active listening, and customer-centric interaction.
- Candidates should possess basic computer and documentation skills, such as data entry, CRM usage, and accurate record-keeping of call details and payment information.
- Candidates should possess skills in customer service and relationship management, including handling objections, resolving queries, and maintaining a polite, professional demeanor under pressure.
- Candidates should possess sales and negotiation abilities relevant to EMI collection and debt recovery, including persuasive communication and target-oriented work habits.
- Prior experience in telecalling, BPO, collections, or customer support in financial services is beneficial.
- Minimum educational qualification: Higher Secondary (10+2); a diploma or bachelor’s degree is an advantage.
- Ability to work on-site in the Greater Delhi Area, follow compliance and regulatory guidelines, and adhere to company policies and schedules.
- Strong ethical standards, reliability, and willingness to learn process updates and product information.

📌 Telecaller (Delhi)
🏢 Stunning Corporate Solution
📍 Delhi