Make outbound calls to warm and cold leads from a provided datbase. Handle incoming phone calls, WhatsApp messages, and web inquiries promptly. Counseling & Advising Understand the customer's or student's background, goals, and needs. Explain product features, service packages, course curriculums, fee structures, and eligibility criteria clearly.
Follow-Ups & Conversion Conduct systematic follow-up calls to nurture prospective leads and answer lingering objections. Convert inquiries and consultations into final registrations, walk-ins, or admissions