Duties and Responsibilities
To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI Targets.
Meeting the target on Cost of Debt Management Services, ensuring meeting PI targets within cost limit specified on a monthly basis.
Ensuring legal guidelines are complied with for the entire Debt Management Services structure in letter and spirit.
Ensure that the Debt Management Services agencies and in-house collectors adhere to the legal guidelines provided by the law in force.
Ensure adherence to the Code of Conduct.
Continuously monitoring Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Required Qualifications and Experience
People Management skills.
Demonstrated success & achievement orientation.
Excellent communication skills.
Negotiation skills.
Solid bias for action & driving results in a high performance workplace.
Demonstrated ability to lead from the front.
Excellent relationship skills.
Affirmative in nature, robust leadership skills, clarity of thought, and perseverance.
Exceptionally high motivational levels and needs to be a self-starter.
Working knowledge of computers.