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Principal Consultant(DPO)

India

Job Description

Principal Consultant(DPO)

Chennai, Tamil Nadu

Job Summary

Practice Lead - Business Process Reengineering & Transformation

Experience: 18-20 Years | Location: Chennai

Department

Business Process Reengineering (BPR) & Transformation

Reports To

Principal Consultant - Head of Business Process Reengineering & Transformation Practice

Travel Requirement

Yes - Domestic and International (client-facing, onsite engagements)

Required Certifications

Lean Six Sigma Black Belt / MBB | PMP |

ABOUT THE ROLE

The Practice Lead will spearhead the BPR, Automation & Transformation practice, driving revenue growth, capability building, and thought leadership across BFSI and Healthcare verticals.

Key Responsibilities

- Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
- Own and grow the BPR & Automation practice P&L; develop and execute practice strategy aligned to organizational objectives.
- Build and scale a high-performing team of practitioners across BPR, RPA, AI/ML, and process mining disciplines.
- Drive pre-sales, solution solutioning, and client advisory for large-scale transformation mandates in DPO - BFSI and Healthcare verticals.
- Develop Centers of Excellence (CoEs) for Lean Six Sigma, Process Intelligence and Intelligent Automation.
- Develop methodologies, frameworks, accelerators, and IP assets to differentiate the practice in the market.
- Oversee delivery governance for multi-year, multi-geography transformation programs.
- Develop strategic partnerships with technology partners like Celonis, ServiceNow, etc.
- Mentor and coach senior managers, managers, and practitioners across the BPR practice hierarchy.
- Publish white papers, POVs (Points of View), and thought leadership content in collaboration with marketing.

Skill Requirements

- 18-20 years of progressive experience in BPR, Process Transformation, and Intelligent Automation.
- Demonstrated track record of leading large scale Business Process Reengineering and transformation programs in Banking, Insurance,



Healthcare verticals.
- Deep expertise in Lean Six Sigma (Black Belt preferred), VSM, Design Thinking, and Agile delivery methodologies.
- Hands-on experience with automation platforms: UiPath, Automation Anywhere, Blue Prism, or equivalent.
- Robust executive presence with the ability to engage and influence C-suite stakeholders.
- Prior experience in Big-4 consulting, top-tier IT services, or in-house transformation roles.
- MBA or Post-Graduate qualification from a reputed institution preferred.

Other Requirements

CORE COMPETENCIES & SKILLS

✔ Executive Stakeholder Management

✔ Lean Six Sigma (MBB)

✔ Intelligent Automation Architecture

✔ Process Mining (Celonis/ABBYY/UiPath)

✔ BFSI Domain Expertise

✔ Thought Leadership & IP Development

✔ Team Building & Mentoring

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

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📌 Principal Consultant(DPO) (India)
🏢 HCLTech
📍 India