- Make outbound calls to prospective customers/candidates and provide relevant information.
- Explain the company’s services, offers, or requirements clearly and professionally.
- Handle incoming calls and respond to queries in a polite and effective manner.
- Follow up with leads and maintain regular communication.
- Maintain accurate records of calls, leads, and follow-ups.
- Achieve daily and monthly calling and conversion targets.
- Build a positive relationship with customers through effective communication.
- Coordinate with the HR/Sales team for further processing of leads.
Requirements:
- Good communication and interpersonal skills.
- Basic knowledge of Hindi and English.
- Confident and comfortable speaking over the phone.
- Freshers can apply; prior telecalling experience will be an advantage.
- Basic computer knowledge is preferred.
- Ability to work independently and meet targets.