JOB TITLE : Tele Caller/ Hospital/ Calling executive
Department: Hospital/ Front Office / Telecalling
Job Type : Fulltime
Experience : Freshers and experienced Candidate Can apply
Job Responsibilities:
- Make and receive calls from patients and attendants.
- Coordinate with patients regarding appointments, follow-ups, reports, and hospital services.
- Maintain daily calling records and update patient information in Tally/Excel or hospital software.
- Make follow-up calls to patients as instructed by the hospital team.
- Provide basic information about hospital departments, doctors, timings, and services.
- Coordinate with reception, billing, doctors, and other departments when required.
- Maintain confidentiality of patient information.
- Prepare daily calling and follow-up reports.
- Handle patients and their queries politely and professionally.
Required Skills:
- Valuable communication skills in Hindi and basic English.
- Basic computer knowledge.
- Knowledge of Tally, MS Excel, or hospital software is preferred.
- Pleasant telephone manner and good listening skills.
- Ability to maintain records accurately.
- Responsible, punctual, and patient-friendly attitude.
Pay: ₹8,000.00 - ₹13,000.00 per month
Benefits
- Paid sick time
- Provident Fund
Work Location: In person
📌 Tele Caller Executive (Bilaspur)
🏢 Mark Hospital
📍 Bilaspur
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