We are looking for a confident, enthusiastic, and customer-oriented Telecaller to join our furniture business. The candidate will be responsible for contacting potential customers, understanding their furniture requirements, generating leads, following up with enquiries, and coordinating with the sales team.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Handle customer enquiries related to furniture, products, pricing, and services.
- Understand customer requirements and provide relevant information.
- Generate new sales leads through calling and follow-ups.
- Follow up with customers regarding quotations, enquiries, and appointments.
- Schedule customer visits to the showroom.
- Maintain customer and lead information in Excel/CRM.
- Coordinate with the sales team for further customer follow-up.
- Maintain regular communication with customers through phone and WhatsApp.
- Achieve daily and monthly calling and lead-generation targets.
- Maintain a skilled and positive relationship with customers.
Candidate Requirements
- Good communication and interpersonal skills.
- Gujarati and Hindi communication is preferred.
- Basic English communication will be an advantage.
- Confident and comfortable speaking with customers over the phone.
- Basic computer knowledge, including MS Excel/WhatsApp.
- Good follow-up and convincing skills.
- Positive attitude and willingness to learn.
- Previous experience in telecalling, furniture, interior, or sales will be an advantage.
- Freshers with good communication skills can also apply.