GA Digital Web Word Pvt Ltd is hiring an Assistant Manager for deployment at a UIDAI Regional Office. You will support the implementation of the Aadhaar enrolment and authentication ecosystem on the ground – troubleshooting failed jobs within SLAs, training users, supporting ecosystem partners, and coordinating with government departments and operations teams for post go-live field support.
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Key Responsibilities
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- Implementation of the Aadhaar enrolment process at the field level
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- Troubleshoot all failed jobs within agreed SLAs
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- Provide technical support to users on both enrolment and authentication processes
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- Understand and apply the Aadhaar Act and Regulations in day-to-day matters
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- Deliver training to different user groups on enrolment and authentication
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- Handle procurement of hardware and software
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- Support UIDAI ecosystem partners in adoption and roll-out of Aadhaar Authentication Services
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- Extend in office support for project implementation at the ground level
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- Provide post go-live field support and issue resolution by liaising with government departments, application support and operations teams
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- Other tasks assigned by the UIDAI Regional Office from time to time
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Eligibility
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- Education: BE / B. Tech / MCA / BCA / BBA / B. Sc (Computers) with Diploma in DOEACC / Systems Development / GNIIT or equivalent
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- Experience: Minimum 2 years in managing IT software / hardware platform support, software applications, web development and user support
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- Implementation support experience in Government (e-Governance) and Financial Services programmes is an advantage
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- Working knowledge of Java, web services and RDBMS is an advantage
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- Solid issue-resolution and reporting skills
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- Age: Below 50 years
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Working Conditions
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- Willingness to travel in rural areas
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- 60–70% travel
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📌 Assistant Manager (Mumbai)
🏢 Unique Identification Authority of India (UIDAI)
📍 Mumbai
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