- Handle customer interactions through voice and blended channels.
- Resolve technical and customer-related queries effectively.
- Handle billing and retention-related concerns.
- Maintain quality, productivity, and customer satisfaction standards.
- Identify opportunities for cross-selling and upselling.
Eligibility
- Graduate candidates only.
- Minimum 1 year of professional work experience in international Technical Support/Customer Service/Sales.
- Valid employment and experience verification documents are mandatory.
- Sales or BPO experience will be preferred.
- Excellent English communication skills.
- Good technical aptitude and customer-handling skills.
Schedule & Benefits
- 5 days working.
- 2 rotational week-offs.
- Majorly night shifts with rotational timings.
- 10 hours shift including 1-hour break.
- Cab facility for eligible night shifts.
- No leave during the first 3 months, except weekly offs.
Relocation Benefits
Eligible outstation Jaipur Rajasthan candidates may receive:
- 10 days free stay on dual occupancy.
- One-way bus/train/flight ticket.
- Relocation bonus up to ₹10,000.
Interested candidates can share their updated resume80102O7552
Pay: ₹44,000.00 - ₹46,000.00 per month
Benefits
- Work from home
Education:
- Bachelor's (Required)
Experience:
- Technical support: 1 year (Required)