- Minimum 4 years of relevant experience at Contact Centre and at least 2 years of experience in the same role
- Advanced presentation, interpersonal, time management, and organizational skills
- Robust training program design experience
- Excellent verbal and written communication skills
- Must possess knowledge of technical aspects of e commerce/ procurement platforms
Education required -
Must hold a bachelor’s degree in engineering, education, communication or business or the equivalent combination of education, training or work experience