Required Qualifications
10+ years in business analysis and product management
5+ years in people management or team leadership
Deep knowledge of US healthcare workflows, claims, eligibility, non-claims, Digital intake, compliance requirements (HIPAA, CMS regulations), and industry pain points
Proven track record leading product delivery and/or project implementations in healthcare
Robust analytical and problem-solving skills; ability to translate business needs into actionable solutions
Excellent communication and presentation skills; ability to engage C-suite and technical stakeholders
Experience with project management methodologies (Agile, Waterfall, or Hybrid)

AI/Tech/API Related
Understanding of Intelligent Automation/RPA impact on healthcare processes and how to document automation opportunities
Ability to identify and document requirements for AI-powered features
Knowledge of data quality requirements and implications for AI/ML models
Understanding how to gather requirements from stakeholders for intelligent automation projects




Familiarity with AI-driven change management-communicating automation and AI adoption to end-users
Awareness of Operations Intelligence and how to translate business problems into data-driven insights
Understanding workflows that can perk from intelligent automation (claims processing, eligibility verification, etc.)
Ability to work with data teams to define features and requirements for AI-powered solutions

Preferred Qualifications
Healthcare domain expertise (clinical, Digital intake, claims, member services)
Familiarity with healthcare IT systems (EHR, claim platforms, payer systems)
Experience working with BPO/managed services models
PMP, CSPM, or advanced certification in project/product management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager Software Chennai (India)
🏢 Firstsource
📍 India