Responsibilities
Coordinates activities with the Account Managers, Account Executives, Producers, Brokers in servicing designated book of business relating to marketing, claims, administration, renewals, sales.
Typically assigned to clients having the most complex needs with no renewal goals associated with assigned accounts.
Independently provides support to assigned group of clients.
Resolves most complex customer service problems and inquiries that require research and interactions with carriers or agents.
Day-to-day client contacts are generally mid- or lower-level client staff, but have knowledge and experience needed to support senior-level client staff.
Responds to client questions and maintains a log of conversations.
Markets recent and renewal accounts according to company procedures.
Assists with research and preparation for client presentations.




Develops recent lines of business with current clients and informs clients of pertinent legal issues.
Prepares renewals according to procedures manual.
Supervises and conducts enrollment meetings and implementation procedures.

Qualifications
High School Diploma/GED and 3+ years of related experience.

Behaviors
Understanding of the insurance brokerage business and customer service processes/tasks

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Analyst Mumbai
🏢 Artex Risk Solutions
📍 Mumbai