Job Title: Technical Support Engineer Domestic Process
Location: Bangalore (Electronic City / Brookefield)
Experience: 1+ Year
Notice Period: Immediate Joiners Preferred
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We are hiring a Technical Support Engineer to handle customer queries and provide technical support via calls or chats. The role includes troubleshooting technical issues, identifying root causes, and delivering timely resolutions while ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle and resolve customer technical queries
- Troubleshoot system and application-related issues
- Ensure quick and effective resolution within SLA
Requirements:
- Mandatory: Proficiency in English & Hindi
- Basic technical knowledge (systems, networks, applications)
- Strong communication and problem-solving skills