Role & responsibilities
Overall responsibility of order processing and order fulfilment.
Help in preparing and sending quotations to the customers.
Coordinate with HO for day-to-day order processing.
Communicate tentative lead time of orders received to customer/sales person.
Communicate reason for order on hold to respective sales person and follow up action taken by them.
To prepare and maintain order report
Confirm goods and invoice receipt at customer end.
Regular payment follow up from customer as needed
Receive and record all payments from customers.
To seek customer feedback on regular intervals.
Preferred candidate profile
Possess a high degree of self-confidence and a positive mental attitude.
Solid communication skills.
Understanding in ERP handling
MS tools