TTEC is hiring a WFM Scheduler to manage agent schedules, shifts, breaks, leaves, and staffing coverage based on forecasted demand.
Key Skills:
Workforce Management / Scheduling experience is mandatory
Robust analytical and Excel skills
Positive communication and stakeholder management
Ability to work in a 24x7 workplace
Variant experience is preferred.
Location: Ahmedabad
If you have experience in WFM Scheduling, Capacity Planning, or Contact Center Operations, share your profile or connect with us.
📌 Specialist Wfm Planning Ahmedabad (India)
🏢 TTEC
📍 India
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