Key Responsibilities
Milestone Execution & Task Management: Drive the end-to-end deployment lifecycle (testing, training, cutover, hypercare) according to strict project timelines.
Stakeholder Enablement & Follow-ups: Actively pursue internal department leads and end-users to ensure timely participation, data submission, and milestone sign-offs.
Testing & Quality Assurance: Lead User Acceptance Testing (UAT), author test cases, log defects, and verify fixes before system launch.
Handholding & End-User Training: Conduct hands-on training sessions, create user manuals/SOPs, and provide desk-side support during deployment phases.
Issue Resolution & Analytical Problem Solving: Rapidly diagnose functional adoption issues, process bottlenecks, and operational resistance; deliver actionable solutions on the ground.
Data Cleansing & Cutover Oversight:



Ensure clean, accurate data transfer from legacy systems into the recent ERP/CRM modules.

Preferred candidate profile
Task & Process Discipline: Robust project tracking skills with an unyielding focus on milestone completion.
Assertive Communication: High persuasion abilities to follow up relentlessly with team members across all organizational tiers.
Empathy & Training Capability: Patient, effective handholding skills to convert non-tech-savvy users into confident system users.
Root-Cause Problem Solving: Analytical mindset to identify whether an issue is technical, process-driven, or training-related.

📌 Walk In Erp Crm Manager Or Consultant Mumbai
🏢 Medicca Press
📍 Mumbai