We are looking for a Wellness Coordinator to manage the front desk, patient appointments, counselling, and conversion of consultations into treatment packages. The role requires robust communication, empathy, and consultative sales skills.
Key Responsibilities
Welcome and assist patients, ensuring a warm and qualified clinic experience.
Manage appointments, calls, inquiries, and patient coordination.
Explain treatment programs and guide patients through consultations.
Counsel patients and convert inquiries/consultations into treatment packages.
Maintain patient follow-ups and coordinate the overall clinic experience.
Create a calm, empathetic, and supportive environment for current mothers.
Requirements
2 4 years of experience in Front Desk / Clinic Coordination / Hospital Sales / Wellness Center Sales .
Strong face-to-face counselling and closing skills.
Excellent communication and interpersonal skills.
Empathetic, patient, and calm approach.
Experience in Healthcare / Physiotherapy / IVF / Maternity / Wellness Clinics is preferred.
Prior experience in consultative or counselling-led sales is an added advantage.