About the Role

We're looking for a Salesforce Administrator who can own and evolve our Salesforce org while driving adoption of Agentforce configuring, governing, and optimizing AI agents that support our sales, service, and internal workflows. This is a hands-on, business-facing role bridging traditional Salesforce administration with AI-agent governance.

Key Responsibilities

Core Salesforce Administration
Manage user accounts, profiles, roles, permission sets, public groups, OWD, and sharing rules
Own configuration changes: Flow Builder, fields, page layouts, record types, custom settings, dashboards, and reports
Maintain data quality deduplication, validation rules, and data hygiene across all Salesforce objects
Apply least-privilege access principles and structured security governance
Manage SSO, licensing, and access requests
Handle release management, sandbox refreshes, and change deployment




Provide end-user training and troubleshooting support

Agentforce-Specific Responsibilities
Configure and deploy Agentforce agents (Service, Sales, and internal-use agents) aligned to business workflows
Design and manage agent Actions, Topics, and Instructions within org guardrails
Govern what data and objects AI agents are permitted to access extending the org's security model to AI (agent permission sets, data masking, audit trails)
Monitor agent performance, escalation paths, and human-handoff logic
Partner with business stakeholders to identify use cases suited for agent automation vs. traditional Flow/Apex
Stay current on Agentforce releases and evaluate current features for rollout
Document and maintain governance policies for responsible AI agent use within the org

📌 Salesforce Administrator Bengaluru
🏢 BootLabs
📍 Bengaluru