Assistant Manager,SCM is responsible for supporting end-to-end warehouse activities in a rapid-paced e-commerce fulfillment environment. The role focuses on ensuring accurate inventory, effective order processing, on-time dispatches, and a high level of customer satisfaction. The position involves supervising warehouse staff, managing WMS operations, and aligning processes with online sales demand.

Key Responsibilities:
Order Fulfillment & Dispatch:
Oversee picking, packing, and dispatching online customer orders
Monitor daily order volumes and ensure timely delivery coordination with courier partners
Ensure accuracy in order processing to reduce returns and complaints
Inventory & Stock Control:
Maintain accurate and real-time inventory records using WMS or ERP
Conduct regular stock checks and cycle counts
Coordinate with procurement to restock high-demand SKUs and flag slow-moving items
Warehouse Team Management:
Supervise pickers, packers, and loaders across shifts
Assign tasks, monitor performance, and train staff on e-commerce order protocols
Maintain discipline and a productive work environment




Manage warehouse management systems (WMS), barcode scanners, and handheld devices
Resolve system discrepancies in real-time and report issues to IT/tech support
Ensure smooth integration between e-commerce platforms (Magento) and warehouse systems.
Track KPIs like order accuracy, dispatch time.
Prepare and present daily/weekly reports to management
Maintain documentation for goods received, shipped, and returned
Strong understanding of e-commerce fulfillment processes
Experience with WMS, barcode scanning, and ERP systems.
Positive leadership and team management skills
Analytical and process-oriented mindset

Required skills
5 - 8 years of experience into SCM operations
E-commerce fulfillment and inventory control
WMS/ERP systems and e-commerce integration
Leadership and warehouse team management
Analytical, process-oriented operations management
Reporting, documentation, and compliance
Quick learner and problem-solving skills

📌 Assistant Manager Mumbai (India)
🏢 Central Book Shop
📍 India