We are looking for a Spanish-speaking Technical Support Executive to assist customers with technical queries, troubleshooting, and product-related support. Freshers with positive Spanish language skills are also welcome to apply.
Key Responsibilities
- Provide technical support to customers through email, chat, and calls.
- Understand customer issues and provide appropriate troubleshooting solutions.
- Handle and resolve technical queries related to products/software.
- Guide customers step-by-step in resolving technical problems.
- Escalate complex issues to the relevant technical team when required.
- Maintain proper records of customer issues, resolutions, and follow-ups.
- Coordinate with internal teams to ensure timely resolution of customer concerns.
- Communicate professionally with Spanish-speaking customers.
Required Skills
- Spanish language proficiency is mandatory.
- Good communication skills in Spanish and English.
- Basic technical troubleshooting knowledge.
- Good problem-solving and customer-handling skills.
- Freshers can apply.
- Willingness to learn technical products and processes.
Salary: Up to ₹25,000 per month
📌 Tech Support - Spanish (Gurugram)
🏢 Wilyer
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.