The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service
Responsibility Areas:
To review emails for any updates
Call Insurance carrier, document the notes in software and spreadsheet and take appropriate
action
Identify issues and escalate the same to the immediate supervisor
Update Production logs
Understand the client requirements and specifications of the project
Ensure targeted collections are met on a daily / monthly basis
Meet the productivity targets of clients within the stipulated time.
Ensure that the deliverables to the client adhere to the quality standards.
Ensure follow up on pending claims.
Prepare and Maintain status reports