Overview:
Lead an 8-person EUC team, ensuring seamless IT support for Windows and macOS environments in a quick-paced startup. Manage EUC tools (Jira, MDM, AV), develop SOPs, and provide exceptional support, especially to management.
Responsibilities:
Lead and mentor the EUC team.
Manage Windows/macOS, MDM, AV, and Jira.
Develop and maintain SOPs.
Handle management-level support requests.
Manage Video Conference (AV) products
Proactively solve technical issues.
Qualifications:
Experience managing Windows and macOS.
People management experience.
Startup workplace experience.
Expertise in Jira, MDM, and AV.
SOP development knowledge.
Solid communication and problem-solving skills.
Video conference (AV) product knowledge.
📌 Senior Service Delivery Manager Bengaluru
🏢 Cult.fit
📍 Bengaluru
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