Job Description
Responsible for quality assurance of purchased raw materials of mechanical parts i.e. Sheet Metal and its production process.
Identify, Plan and driving the quality improvement projects to address the chronic and critical quality issues of raw materials based on the inputs from the stakeholders
Plan, execute, oversee the inspection of raw materials to verify conformance with specifications and deliverables.
Investigate product complaints, identify root cause, and reported quality issues within the CFT team (e.g. internal, supplier, customer, and warranty) and instigate permanent corrective actions.
Act as a key contact for Global & Regional vendors and purchasing functions by coordinating for Vendor management processes and Supplier Quality strategy initiatives to improve the quality levels of purchased parts.




Enabling secure launch inspection process for current parts for incident free launches.
Documentation of defect analysis with 8D report on TRC and MRC for closure.
Use problem logs to identify and report the recurring issues to ensure the closure accordance to the company guidelines.
Monitoring the KPIs related to complaint management, inspection, and define measures to achieve the KPIs.
Active Participation in the Process FMEA’s, Process audit and Supplier Assessment.
Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis
Work with internal & external stakeholders to resolve and prevent the quality issues.

📌 In Rbai Senior Engineer/asst Manager Complaint Management In Bengaluru
🏢 Bosch Group
📍 Bengaluru