We are seeking a dynamic and results-driven Team Leader to lead the end-to-end operations of our unit. This role requires a proactive individual with strong leadership skills, customer-centricity, and the ability to drive both operational efficiency and sales growth.
Key Responsibilities:
- Operational Leadership:
- Oversee and manage all aspects of daily operations, ensuring seamless coordination between the production, sales, and management teams.
- Customer Engagement:
- Regularly interact with customers on the floor to ensure a superior service experience.
- Address customer feedback promptly and effectively to enhance satisfaction and loyalty.
- Team Training and Development:
- Impart training to the production and sales teams, equipping them with the skills and knowledge to perform at their best.
- Conduct ongoing performance assessments and foster a culture of continuous improvement.
- Sales and Revenue Management:
- Achieve sales targets
- Generate leads for corporate orders and contribute to business development initiatives.
- Recruitment and Staffing:
- Recruit, onboard, and retain a talented team for both production and sales functions.
- Build a motivated and efficient workforce aligned with the unit's operational goals.
- Profitability and Financial Oversight:
- Ensure the unit operates profitably by optimizing resources and controlling costs.
- Manage store petty cash responsibly and maintain accurate records.
- Customer Relationship Management:
- Handle customer complaints and feedback with professionalism to build lasting relationships.
- Develop strategies to improve customer retention and acquisition.
- Business Growth:
- Collaborate with the team to create and execute plans for sales growth and market expansion.
- Identify and develop opportunities for partnerships and corporate collaborations.Qualifications and Skills:
- Proven experience in operational management, preferably in a retail, hospitality, or production setting.
- Solid leadership skills with a hands-on approach to managing teams.
- Excellent interpersonal and communication skills, with a customer-first mindset.
- Proficient in sales strategy development and execution.
- Financial acumen with experience managing budgets and achieving profitability targets.
- Ability to multitask and excel in a fast-paced environment.
- A passion for operational excellence and team development.
Why Join Us?
This is an exciting opportunity to play a pivotal role in the growth and success of our unit. As Team Leader, you will have the chance to lead a talented team, make a significant impact, and shape the future of our business
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience
- QSR : 3 years (Required)
- total work: 5 years (Required)
License/Certification:
- Must have a valid Passport issued in last 3 years (Required)
Work Location: In person
📌 Team Leader (Bhogapuram)
🏢 Almond House
📍 Bhogapuram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.