We are looking for a highly motivated and result-oriented Sales Team Leader to join our international BPO for Inbound Sales. sThe ideal candidate will have hands-on experience in leading a team, driving performance, and achieving sales targets in a fast paced outbound/inbound setting.
Key Responsibilities:
- Lead, coach, and manage a team of 15–20 sales agents.
- Drive high conversion rates on both inbound and outbound calls.
- Develop and implement effective sales strategies to overcome objections and close deals.
- Monitor team performance against KPIs and take corrective actions as needed.
- Analyze sales data and trends to continuously improve performance.
- Prepare and maintain daily/monthly reports and ensure SLA compliance.
- Collaborate with operations and QA teams to align on performance goals.
Required Skills & Qualifications:
- Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).
- Proven track record in sales, objection handling,
and closing techniques.
- Exceptional communication and interpersonal skills.
- Proficient in CRM tools and sales reporting.
- Strong analytical, detail-oriented, and logical thinking abilities.
- Capable of coaching and motivating a high-performance sales team in a high-pressure environment.
Perks & Benefits:
- Attractive performance-based incentives
- Insurance Benefits
- Attendance Bonus
- 5 Working Days
- US Shift Opportunit
Pay: ₹30,000.00 - ₹50,000.00 per month
Application Question(s)
- Have you worked as a Team Leader in an international BPO (sales process) for at least 1 year? If yes, how many people were in your team?
Experience:
- International voice process: 1 year (Preferred)