Team Lead | Thiruvanthapuram (Kallikkad)

Team Lead | Thiruvanthapuram (Kallikkad)

27 Sep
|
Delhivery
|
Kallikkad

27 Sep

Delhivery

Kallikkad

Key Responsibilities:

- Manage and monitor day-to-day last-mile delivery operations.

- Ensure timely dispatch and delivery of shipments.

- Manage delivery executives/riders and ensure optimum manpower deployment.

- Track daily productivity, attendance, delivery performance and SLA adherence.

- Monitor shipment flow, pending shipments, re-attempts and delivery exceptions.

- Coordinate with hub, customer support and other internal teams for smooth operations.

- Identify operational issues and take corrective actions.

- Ensure compliance with company processes, safety standards and SOPs.

- Drive daily operational targets and improve delivery efficiency.

- Prepare and maintain daily operational reports and MIS.

- Support hiring, onboarding and training of delivery executives when required.

📌 Team Lead | Thiruvanthapuram (Kallikkad)
🏢 Delhivery
📍 Kallikkad

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