Join the global leader in digital business services and take the next step in your career!
Role: Team Leader – Operations
Experience Required: Minimum 1 year as a Team Leader in BPO
Key Responsibilities
Drive team performance through coaching & development Ensure SLAs, quality, and customer satisfaction targets are met Monitor and analyze performance metrics Handle escalations effectively and professionally Promote a positive and engaging team setting
What We're Looking For
Strong communication & interpersonal skills Ability to lead, inspire, and manage teams Proficiency in reporting and performance analysis Willingness to work in rotational shifts
📌 Team Lead (Dwarikapur)
🏢 TP
📍 Dwarikapur
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