- Led and managed a team of 8–12 members, ensuring daily performance and target achievement.
Conducted candidate interviews and supported the recruitment and onboarding process. Monitored and evaluated team call recordings to maintain quality standards and improve performance.
Provided regular coaching, feedback, and performance guidance to team members. Tracked daily productivity, attendance, and individual performance metrics.
Assisted team members in handling customer queries and resolving escalations. Coordinated with management to ensure smooth team operations and timely reporting. * Maintained accurate records of team activities, interview outcomes, and performance reports.
Motivated the team to achieve business goals and improve overall productivity. E
Pay: ₹22,000.00 - ₹27,000.00 per month
Work Location: In person
📌 Team Lead (Kochi)
🏢 Digital X Marketers Academy
📍 Kochi
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