UFly International Academy

Position: Team Leader (TL) – Student Counselling & Admissions

Department: Sales / Student Admissions

Location: Office-based

Experience: 1–10years as a Team Leader or Senior Coordinator

Probation Period: 3 months

Employment Type: Full-time

About the Role

UFly International Academy is looking for an experienced and motivated Team Leader to manage our student counselling and admissions team.

The ideal candidate should have 1–2 years of experience as a Team Leader or Senior Coordinator, preferably in education, student counselling, admissions, sales, or a related field.

The candidate will be responsible for guiding the team, monitoring daily performance, supporting student conversions, and ensuring smooth coordination of admissions activities.

Key Responsibilities

Team Management

- Manage and supervise a team of student counsellors.
- Allocate leads and monitor daily follow-up activities.
- Conduct regular team meetings and performance reviews.
- Guide team members in handling student enquiries professionally.
- Support new employees during training and onboarding.

Sales & Admissions

- Monitor daily and monthly admission targets.
- Review lead conversion and follow-up performance.
- Support counsellors in handling student objections and enquiries.
- Ensure students receive accurate information about courses, eligibility, fees, and career opportunities.
- Coordinate with management to improve admissions performance.

Reporting & Coordination

- Maintain daily and weekly team performance reports.
- Track lead status, follow-ups, and admissions.
- Coordinate with the management and other departments.
- Ensure proper CRM or lead management system updates.
- Identify challenges affecting team performance and report them promptly.

Student Experience

- Ensure professional communication with students and parents.
- Help the team provide realistic and accurate career guidance.




- Handle escalated student queries and coordinate appropriate solutions.
- Maintain professionalism and confidentiality in student interactions.

Required Qualifications
- Minimum 1–10 years of experience as a Team Leader or Senior Coordinator.
- Experience in team handling, sales, counselling, admissions, or customer service.
- Good communication and interpersonal skills.
- Ability to manage targets and team performance.
- Strong leadership and problem-solving skills.
- Basic knowledge of MS Office, Excel, and CRM systems.
- Ability to work in an office environment and follow company procedures.

Working Conditions
- Full-time, office-based position.
- Candidates should be comfortable working from the academy office.
- Regular attendance and punctuality are required.
- The role involves managing a team, making calls, reviewing reports, and coordinating daily activities.
- Working hours, weekly off, salary, and incentives will be discussed during the interview.

Probation Period The selected candidate will undergo a 3-month probation period.

During probation, performance will be evaluated based on:

- Team handling and leadership.
- Daily reporting and follow-up management.
- Achievement of assigned targets.
- Communication and coordination.
- Professional conduct and attendance.

Successful completion of probation will be subject to company policy and performance review.

What We Offer

- Opportunity to lead and develop a student counselling team.
- Skilled office environment.
- Career growth opportunities.
- Training and performance-based development.
- Salary and incentive structure as per company policy.

Interested candidates can share their updated resume and attend the interview as per the scheduled date and time.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person

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