Responsibilites
Respond to customer inquiries, complaints, and feedback promptly and professionally.
Conduct regular follow-ups with customers to gather feedback and ensure their needs are fulfilled.
Leverage CRM software to track and manage customer interactions, ensuring data accuracy and timely updates.
Continuously update and maintain customer profiles within the CRM system.
Analyze customer data trends, identify growth prospects, and share insights with relevant teams.
Ensure all customer interactions adhere to company policies, procedures, and best practices.
Foster and strengthen relationships with both current and prospective customers.
Job Types: Full time, Permanent
Pay: ₹17,000.00 - ₹23,000.00 per month
Advantages:
Leave encashment
Provident Fund
Application Question(s):
What is your current CTC per month?