Position: Academic Counsellor
Experience: Fresher / 0–1 Year
Location: Bangalore
Employment Type: Full time
Job Responsibilities
Counsel students and parents regarding available academic courses, colleges, and career options.
Understand students’ educational backgrounds, interests, and career goals.
Provide accurate information about courses, admission procedures, eligibility, fees, and documentation.
Handle leads provided by the company through calls, WhatsApp, and other communication channels.
Follow up with students and parents regularly and maintain proper records of interactions.
Convert interested leads into admissions through effective counselling and follow-up.
Maintain daily reports of calls, follow-ups, counselling sessions, and conversions.
Coordinate with the internal admissions and counselling team to ensure a smooth admission process.
Achieve assigned monthly counselling and admission targets.
Maintain a professional and positive relationship with students and parents.
Eligibility
Freshers are welcome to apply.
Graduation in any discipline is preferred.
Hindi communication is compulsory.
Good communication and interpersonal skills.
Strong convincing and counselling abilities.
Basic knowledge of MS Office, Google Sheets, WhatsApp, and email.
Willingness to learn and work in a target-oriented environment.
Laptop is mandatory – candidates must have their own laptop for work.
Skills Required
Excellent verbal communication skills.
Positive listening and convincing skills.
Customer/student-focused approach.
Ability to handle objections and follow up effectively.
Positive attitude and willingness to learn.
Ability to work independently as well as in a team.
Key Requirements
Hindi: Mandatory
Personal Laptop: Mandatory
Experience: Fresher can apply