We are looking for enthusiastic and customer-focused individuals to join our team as Kiosk Staff at Basil F&B; Kiosks. The ideal candidate will be responsible for delivering excellent customer service, preparing products efficiently, maintaining kiosk hygiene, and handling POS operations.
Key Responsibilities:
Customer Interaction:*
Greet customers warmly and engage with them to understand their needs
Provide recommendations and ensure a positive customer experience
Resolve basic customer queries courteously
Product Preparation:*
Prepare beverages and food items accurately as per customer preferences and brand standards
Ensure quality, taste, and presentation meet company expectations
Order Processing & Billing:*
Accurately punch orders in the POS system
Handle billing and ensure timely service
Kiosk Hygiene & Maintenance:*
Maintain cleanliness and hygiene of the kiosk at all times
Follow all food safety and sanitation standards
POS Data Entry:*
Enter daily operational data including closing stock, wastage, and other required inputs
Ensure accuracy in stock management records