Job Title: Customer Support Executive - Business Operations

Location: Vikhroli, Mumbai (In office)
Company: CN India Consulting Services Pvt. Ltd.
Employment Type: Full time
Experience: 0–2 Years

About the Role

We are looking for a confident and well-spoken Customer Support Executive – Business Operations to manage business calls and communication with suppliers and business associates, including UK-based contacts.

This is not a traditional front-office or receptionist role. The position primarily involves handling incoming and outgoing calls, directing calls to the appropriate person or department, managing messages and follow-ups, and providing general administrative support.

Key Responsibilities
Handle incoming and outgoing business calls from suppliers and business associates.
Direct and divert calls to the appropriate person or department.
Take messages and ensure timely follow-ups.
Communicate professionally with UK-based suppliers and business contacts.
Handle assigned email correspondence and communication.
Maintain basic records and provide day-to-day administrative support.





Who You Are
Graduate in any discipline.
Excellent spoken and written English communication skills.
Confident and skilled on telephone calls.
Good interpersonal and organizational skills.
Proficient in Microsoft Office (Word, Excel, Outlook).
Ability to multitask and manage work efficiently.
Prior experience in customer support, telecalling, administration, or coordination is preferred.
Freshers with excellent communication skills are welcome to apply.

Why Join Us?
International business exposure.
Monday to Friday, Day Shift.
Supportive and collaborative work environment.
Chance for long-term career growth.

Pay: ₹21,000.00 - ₹25,000.00 per month

Benefits:
Paid sick time
Paid time off
Provident Fund

Application Question(s):
What is your current CTC ?
What is your Notice Period
How many years of experience do you have handling professional/business calls?

Work Location: In person

📌 Customer Support Executive Mumbai
🏢 CN India Consulting Services
📍 Mumbai