Fastbox Logistics Solutions LLP is looking for a motivated and responsible Customer Service & Admin Executive to join our team in Kochi.

Key Responsibilities:
Handle customer enquiries through phone, WhatsApp, email and other channels.
Assist customers with courier booking, shipment status and basic service-related queries.
Coordinate with internal teams, courier partners and customers for smooth shipment processing.
Prepare and maintain booking records, invoices, documents and other administrative records.
Update shipment and customer information in the system.
Follow up on pending shipments, pickups and customer requirements.
Support day-to-day office administration and documentation.
Maintain valuable communication and qualified relationships with customers.




Perform other administrative and customer service duties as assigned.

Requirements:
Freshers are welcome to apply.
Good communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Valuable English communication; Hindi is an advantage.
Positive attitude, willingness to learn and ability to work as part of a team.
Candidates who can join immediately are preferred.

Position: Customer Service & Admin Executive
Vacancy: 1
Location: Kochi

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Customer Service & Admin Executive Kochi
🏢 FASTBOX LOGISTICS SOLUTIONS
📍 Kochi