We are looking for a proactive and organized Call Coordinator to manage incoming and outgoing calls, coordinate with customers and internal teams, schedule appointments or service requests, and ensure timely follow-up and resolution.

Key Responsibilities
Handle incoming customer calls and respond to queries professionally.
Make outbound calls for follow-ups, confirmations, reminders, and service updates.
Coordinate customer requirements with relevant internal teams.
Schedule appointments, visits, deliveries, or service calls.
Maintain accurate call logs, customer records, and follow-up details.
Track pending requests and ensure timely closure.
Escalate complaints or unresolved issues to the appropriate department.
Follow up with customers to confirm satisfaction and completion of services.
Prepare daily/weekly call and follow-up reports.




Maintain skilled communication with customers and team members.
Achieve assigned call, follow-up, and service targets.

Required Skills
Excellent verbal and written communication skills.
Good telephone etiquette and customer-handling skills.
Robust coordination and follow-up abilities.
Basic knowledge of MS Office/Google Workspace.
Ability to maintain accurate records and reports.
Valuable organizational and time-management skills.
Ability to work under pressure and manage multiple tasks.
Required Qualification
Graduate having experience of working CRM software

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Call Co Ordinator Hyderabad
🏢 VU Technologies
📍 Hyderabad