Job Summary

We are looking for a dedicated and student-focused Student Mentor to support students throughout their academic journey. The candidate will be responsible for regular student interaction, academic coordination, fee follow-ups, maintaining student records, and ensuring a positive student experience.

Key Responsibilities
Act as the primary point of contact for assigned students.
Mentor and guide students regarding academic progress, attendance, assignments, and institutional processes.
Conduct regular follow-ups with students to understand their academic and personal concerns.
Coordinate with faculty and academic teams to resolve student-related issues.
Monitor student attendance, academic performance, and engagement.
Follow up with students regarding fee payments and pending dues.
Maintain accurate student records and update data in ERP systems.
Prepare and maintain reports related to student attendance, fees, academic progress, and engagement.
Use MS Excel for maintaining student data, reports, trackers, and analysis.
Assist students with course registration, examinations, certificates, and other academic requirements.
Communicate important academic and administrative updates to students.




Identify students who require additional support and coordinate with the relevant departments.
Support student retention and ensure regular engagement throughout the program.
Handle student queries professionally through calls, emails, WhatsApp, and in-person communication.
Perform other academic and administrative responsibilities assigned by the management.

Required Skills & Qualifications
Bachelor's or Master's degree in any relevant discipline.
1–3 years of experience in student mentoring, academic coordination, admissions, education, or student support.
Excellent communication and interpersonal skills.
Positive knowledge of MS Excel, Word, and Google Workspace.
Robust follow-up and coordination skills.
Good organizational and time-management abilities.
Ability to handle student queries patiently and professionally.
Comfortable with fee collection and payment follow-ups.
Experience with ERP/student management systems will be an added advantage.

Location- Yelahanka Bangalore

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Student Mentor Yelahanka
🏢 GGE Services
📍 Yelahanka