Dr Hair Clinic is looking for a qualified, confident, and target-oriented Customer Relationship Officer to manage patient enquiries, appointments, follow-ups, and day-to-day patient coordination.

Key Responsibilities
Handle enquiries through calls, WhatsApp, social media, and website.
Schedule and coordinate doctor consultations and appointments.
Follow up with prospective and existing patients.
Explain clinic services, treatment processes, packages, and pricing.
Maintain lead and patient records in the CRM.
Track follow-ups, appointments, and conversions.
Assist with day-to-day clinic coordination and administrative activities.
Coordinate with doctors and clinic staff to ensure smooth clinic operations.
Handle patient queries professionally and escalate clinical concerns when required.
Support social media marketing and basic marketing video/content creation.




Work towards assigned performance and conversion targets.

Requirements
Positive communication and interpersonal skills.
Fluent in English and Malayalam.
Confident with calls, WhatsApp, and basic computer/CRM.
Basic clinic management and administrative skills.
Basic skills in marketing video and social media content creation.
Skilled, presentable, and target-oriented.
Healthcare, sales, customer service, or clinic experience preferred.
Freshers with good communication skills may apply.

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
Leave encashment
Paid sick time

Education:
Diploma (Required)

Location:
Kozhikode, Kerala (Required)

Work Location: In person

📌 Customer Relationship Officer Cro Hair And Skin Clinic Kozhikode
🏢 Dr Hair Hair and Skin Clinic
📍 Kozhikode