Key Responsibilities:
Supervise and coordinate restaurant service during assigned shifts.
Welcome guests, assist with seating, and ensure a positive dining experience.
Allocate sections and duties to stewards/waiters and monitor their performance.
Ensure proper table setup, cleanliness, grooming, and service standards.
Take and coordinate food and beverage orders accurately.
Coordinate closely with the kitchen and bar to ensure timely service.
Explain menu items, ingredients, and promotions to guests.
Handle guest requests and resolve routine complaints professionally.
Upsell food and beverage items where appropriate.
Monitor food quality, presentation, portioning, and service timing.
Conduct pre-shift briefings and communicate operational instructions.
Ensure compliance with restaurant SOPs, hygiene, and food-safety standards.
Assist with opening and closing procedures, stock checks, and daily reports.
Train and guide junior service staff.
Support the Restaurant Manager with daily operations and other assigned duties.
Requirements:
Previous restaurant or hotel F&B; service experience is preferred.
Valuable communication and interpersonal skills.
Knowledge of food and beverage service, POS systems, and restaurant operations.
Solid leadership, teamwork, and customer-service skills.
Willingness to work shifts, weekends, and public holidays.
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks:
Cell phone reimbursement
Flexible schedule
Food provided
Provident Fund