Job Role: BPO Assistant
Job Type: Full time
Work Location: Chennai
Work Mode: Office-Based
Shift: Morning Shift
Working Hours: 9:30 AM – 5:30 PM
Job Responsibilities
Handle day-to-day BPO and customer support activities.
Respond to customer queries through calls, emails, or other communication channels.
Assist customers with basic information, requests, and service-related queries.
Maintain accurate customer records and update information in the system.
Perform basic data entry and documentation tasks.
Coordinate with team members to resolve routine customer issues.
Follow company procedures and service guidelines.
Complete assigned tasks and daily targets within the given time.
Maintain professionalism and positive communication while interacting with customers.
Assist with other BPO and customer support duties as required.
Requirements
Minimum qualification: 12th / Diploma / Any Degree.
Freshers and experienced candidates can apply.
Positive verbal and written communication skills.
Basic computer knowledge and typing skills.
Responsible, punctual, and willing to learn.
Ability to work well in a team.
Customer-friendly attitude and problem-solving skills.
Salary & Benefits
Salary: ₹20,000 – ₹25,000 per month
Performance Incentives: Up to ₹5,000
Shift: Morning Shift
Working Hours: 9:30 AM – 5:30 PM
Work Mode: Office-Based
Candidate Profile
We are looking for enthusiastic and responsible candidates who are interested in building a career in BPO and customer support. Freshers are welcome to apply. Training and guidance may be provided to suitable candidates.
Pay: ₹22,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund