Handle outbound & incoming calls, WhatsApp enquiries, and walk-in customer enquiries.
Explain the clinic’s slimming, weight-management, and wellness programs clearly to clients.
Understand customer requirements and provide appropriate information about available services.
Schedule, confirm, and reschedule appointments.
Follow up with prospective clients and existing customers through calls and messages.
Maintain accurate customer details, appointments, follow-ups, and feedback in the clinic’s system.
Coordinate with doctors, therapists, consultants, and other clinic staff regarding appointments and client requirements.
Address customer concerns and complaints professionally and escalate medical or clinical concerns to the appropriate skilled.
Assist with package enquiries, renewals, payments,



and basic administrative coordination as required.
Maintain a skilled and welcoming environment for clients.
Meet assigned customer service and follow-up targets.
Maintain confidentiality of client information and follow clinic policies and procedures.
Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.

Pay: ₹18,000.00 - ₹23,000.00 per month

Application Question(s):
Immediate Joining
Adaptable to work on Weekends
Flexible in Timings (10am to 8pm)

Experience:
total: 1 year (Required)

Language:
English (Required)
Tamil (Required)

Work Location: In person

📌 Customer Support Executive Cse Salem
🏢 Minus clinic
📍 Salem