Customer Support Executive

Job Type: Full time
Experience: 0 to 1 year of experience
Location: RIICO Industrial Area Malviya Nagar Jaipur

Job Description

We are hiring a Customer Support Executive to handle customer queries and provide professional support through calls, chat, and email. The ideal candidate should have excellent English communication skills and a customer-focused attitude.

Responsibilities
Handle customer queries through phone calls, chat, and email.
Understand customer concerns and provide appropriate solutions.
Resolve complaints and customer issues professionally.
Maintain a positive and skilled relationship with customers.
Follow up with customers when required.
Update customer information and interaction details in the system.
Coordinate with internal teams for issue resolution.
Meet customer service and performance targets.
Ensure a high level of customer satisfaction.

Requirements




Excellent English speaking and writing skills are mandatory.
Good verbal and written communication skills.
Strong customer handling and problem-solving skills.
Computer knowledge.
Valuable listening and interpersonal skills.
Ability to work in a team and handle customers professionally.
Freshers are welcome to apply.

Preferred Skills
Customer Service
Customer Support
English Communication
Voice Process
Chat Support
Email Support
Call Handling
Customer Handling
Complaint Resolution
Problem Solving
CRM
Computer Knowledge
MS Excel

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

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