Key Responsibilities
Handle client communication through calls, emails, and Zoom meetings.
Understand client queries and provide basic technical/software support.
Coordinate with internal teams to resolve client issues and provide timely updates.
Maintain client records, reports, and trackers using MS Excel.
Support client onboarding and provide day-to-day assistance.
Maintain accurate records in CRM and tracking systems.
Follow up with clients and internal teams to ensure issues are resolved on time.
Handle client concerns professionally and maintain positive client relationships.
Prepare regular support and activity reports for management.

Requirements
1+ year of experience in Customer Support, Client Support, Helpdesk, BPO, or Office Coordination is preferred.
Freshers can also apply.




Good communication skills in English and Hindi.
Positive knowledge of MS Excel, Word, and PowerPoint.
Solid coordination, follow-up, and multitasking skills.
Basic understanding of software applications and troubleshooting.
CRM experience will be an added advantage.
Knowledge of ChatGPT/AI tools will be an added advantage.
Positive attitude and willingness to learn.

Pay: ₹12,000.00 - ₹22,000.00 per month

Education:
Bachelor's (Preferred)

Experience:
Client Support & Coordination Executive: 1 year (Preferred)

Location:
Utran, Surat, Gujarat (Preferred)

Work Location: In person

📌 Client Support & Coordination Executive Uttran (India)
🏢 ImagicaHealth
📍 India