Welcome and greet guests/customers professionally.
Handle check-in and check-out procedures.
Manage reservations, bookings, cancellations, and room/customer information.
Answer phone calls, emails, and customer inquiries.
Provide information about hotel/services, facilities, and local attractions.
Handle customer requests, complaints, and feedback politely.
Coordinate with housekeeping, maintenance, security, and other departments.
Maintain accurate records and update guest/customer information.
Handle payments, invoices, receipts, and basic cash/card transactions when required.
Maintain the front desk and reception area in a clean and qualified manner.
Follow company policies, safety procedures, and customer-service standards.
Assist with administrative tasks such as reports, documentation, and data entry.

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Versatile schedule
Food provided

Work Location: In person

📌 Front Office Associate Mussoorie
🏢 Novello globe hotel & Resorts
📍 Mussoorie